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Quality & Matching

Frequently asked questions regarding quality and matching

Written by lingoking Support

Does lingoking offer a quality guarantee?

Yes, quality is a top priority at lingoking! We work exclusively according to the criteria of DIN EN ISO 17100. In addition, all lingoking translators are thoroughly vetted and must, among other things, have a recognised degree.

If the delivered text does not meet your expectations, simply contact us by email or chat. We will do everything we can to resolve your issue as quickly as possible.

How can I be sure that the translator is suitable for my assignment?

In general, translators who apply to lingoking must have specific skills, which we check very carefully. For example, they all have a degree from a recognised university, college or technical academy and/or several years of professional experience. Only translators who we consider suitable are accredited.

In addition, although orders on our platform are usually assigned automatically, this is always done according to specific guidelines. Translators always have the relevant expertise required for your translation or are sworn translators if a certified translation is required.

Therefore, you do not need to worry that the translator may not be suitable for your order.

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