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Payment & Delivery

Frequently asked questions regarding payment and delivery

Written by lingoking Support

What payment options does lingoking offer?

Private customers can conveniently pay with us via PayPal, direct debit, or credit card. This ensures fast and secure processing and allows you to use the lingoking service quickly and easily, even at short notice.

We also offer our business customers payment by invoice – depending on the price package, you can choose between individual or collective invoices.

When will I receive my translation?

lingoking offers you two different delivery options: standard and express. For a standard delivery, the processing time is 3-5 working days, for express 2-3 working days. As soon as the translation is available, you can check it in digital form in your login area. You can either accept the translation or, if something does not quite meet your expectations, request a correction. After your binding acceptance, the order is considered delivered or completed.

Certified translations will only be sent by post after your formal approval. You will find the corresponding consignment number in your login area. This way, you can check the status of your shipment at any time. Please note that from the moment we hand over your certified translation to the Deutsche Post, we no longer have any influence on the delivery time.

If you have booked a scan of the certified translation, you will also receive this after approval

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